hedlyn
Contact Support
HELP CENTER
How can we help you?
Browse topics below or search our FAQ. Still stuck? Our support team is one email away.
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Bookings
Managing, cancelling, and confirming bookings
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Payments & Payouts
Stripe payments and payout troubleshooting
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Subscriptions
Premium plans, billing, and cancellations
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Account & Profile
Settings, passwords, and account deletion
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Location & Discovery
Home base, map search, and visibility
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Safety & Reports
Reporting users and content moderation
Frequently Asked Questions
How do I book a performer?
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How does payment work?
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How do I get paid as a performer?
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What happens if a booking is cancelled?
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How does the Premium subscription work?
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How do I verify my event check-in?
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Can I change my location?
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How do I report a user or inappropriate content?
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How do I delete my account?
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I didn't receive my payout. What should I do?
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Still need help?
Our support team typically responds within 24 hours on business days. Include your account email and booking ID (if applicable) for faster resolution.
Email Support
© 2026 It’s Called Arena, doing business as Hedlyn.
support@hedlyn.com